Our areas of EXPERTISE

PEOPLE & LEADERSHIP

Retail Rescue of Arizona is founded on the belief that all successful businesses are IN THE PEOPLE BUSINESS! You may have the best building location, the best equipment and the best inventory money can buy, but without people it’s just an empty building. In business, your most important inventory goes home every night, your employees! Our expertise will enable you to pilot your business with confidence and enthusiasm to create a culture of engagement, and to build employee and customer loyalty. We can help you to manage and lead your employees in an environment where they feel valued, well-trained and proud, so that they can focus on providing exceptional customer service.

LOCATION & ENVIRONMENT

Your business location (new or existing) is critical to your success. In evaluating your business location, we take into consideration a current analysis of your market, a line of site analysis, signage requirements, traffic flow, demographics, and an overall assessment of your business environment. Retail Rescue of Arizona can provide insight into building or ground lease negotiations when choosing a new site or possible relocation of your existing location. If your current location is ideal, we will explore every avenue to maximize its true potential.

SALES & MARKETING

Sales and Marketing are closely linked, sharing the common goal of increasing a company’s revenue, yet they differ in functions and processes. Sales are product/service-oriented, focused on meeting short-term sales goals; while marketing is customer- oriented, aimed at winning and retaining customers for the long term.

Retail Rescue of Arizona CCO Michael Trogan has extensive experience in both. As Assistant Vice President and Vice President at Discount Tire Company, where he helped to grow the company into the largest independently-owned retail tire business in the world, his primary focus was in the areas of both sales and marketing.

Our network of consultants can help you set and meet sales goals, analyze performance, create sales tools, and increase revenue. In the area of marketing, we can help with brand development and management, customer communications, strategic marketing plans, and the creation of print and digital marketing tools.

BUSINESS OPERATIONS

Operating a business requires attention in multiple areas, such as employee selection and retention, hiring and onboarding/organizational socialization, the feel/environment of your store or office(s), inventory, product selection and pricing, cost and business expense management, finance, accounting, and human resources. Retail Rescue of Arizona can provide recommendations and insights on ways to streamline and improve your business operations.

At the pace business moves and changes today, successful entrepreneurs recognize they must be resilient and adjust and change to meet customer and market demands. Let Retail Rescue of Arizona partner with you to ensure your business is on target!

People & Leadership

Employee Engagement
Employee Incentive Programs
Customer Service Training
Sales Training
Management & Leadership Development
Human Resources
Culture Development

Location & Environment

Market Research & Demographics
Site Acquisition
Leases & Permits
Line of Site Analysis
Business Cosmetics
Facilities Management
Crisis & Security Management

Sales & Marketing

Market Research
Lead Generation & Revenue
Sales Training
Customer Loyalty Programs
Brand Development & Management
Strategic Marketing Plans
Print & Digital Marketing

Business Operations

Employee Selection & Hiring
Environment & Business Cosmetics
Inventory/Stock
Cost & Expense Management
Finance & Accounting
Retail Mentorship
Workforce Management